All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Terms and Conditions
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
Method of Payment
We accept payments online using Visa and MasterCard credit / debit card in AED Only through extremely secured and reliable PayFort (an amazon company) payment gateway.
artiez.me is a Trusted Site. It has earned the McAfee SECURE certification, so can rest assured.
We use FedEx for delivery - UAE with-in 5 days and Outside UAE within 12 days of placing as order.
Outside UAE – Shipment is not available for some products due to their nature, size, weight or price, however it will be delivered in case your total order value is more than USD 1500.
artiez.me will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Return of painting(s) or product(s) will be accepted with-in 7 days of delivery, subject to the following conditions.
The painting(s) or products delivered are damaged.
The painting(s) or product(s) delivered are not as displayed on www.artiez.me.
The painting(s) or product(s) delivered are not as per specifications mentioned on www.artiez.me.
Free pick-up for return of painting(s) or product(s) will be arranged in such cases.
Refunds will be processed as per the Refund Policy given below.
Refund & Cancellation Policy
Refunds will be processed by artiez.me with-in 72 hrs of accepting the request only through the Original Mode of Payment.
Artiez will not be responsible for any delay caused by the originating bank in processing refund / credit
IP Address and Cookies
We collect "non-personal" information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. "Non-personal" information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website. We might use 3rd party tools for this purpose.
How we protect your information?
We use secure SSL (Secure Sockets Layer) technology to encrypt and send the information you enter to our database. We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions. Please note all payment transactions are handled by reputed Third-Party payment processors, and we do not save any information whatsoever related to your credit/debit/netbanking/cash cards/mobile banking accounts. Such transmission is also encrypted by payment processors with their own SSL certificates.