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All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments online using Visa and MasterCard credit / debit card in USD / AED through extremely secured and reliable PayFort (an amazon company) payment gateway.
artiez.me is a Trusted Site. It has earned the McAfee SECURE certification, so can rest assured.
Free Shipping in UAE.
Worldwide – USD 52 shipping fee, Paintings Rolled and Shipped.
FedEx delivery with-in 5 days of placing an order online in UAE and Outside UAE - Delivered with in 12 days.
artiez.me will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Return of painting(s) or product(s) will be accepted with-in 7 days of delivery, subject to the following conditions.
The painting(s) or products delivered are damaged.
The painting(s) or product(s) delivered are not as displayed on www.artiez.me.
The painting(s) or product(s) delivered are not as per specifications mentioned on www.artiez.me.
Free pick-up for return of painting(s) or product(s) will be arranged in such cases.
Refunds will be processed as per the Refund Policy given below.
Refunds will be processed by artiez.me with-in 72 hrs of accepting the request only through the Original Mode of Payment.
Artiez will not be responsible for any delay caused by the originating bank in processing refund / credit
What information do we save ? Here is the list of your details, we save with us
1. Your name
2. Billing and Shipping Address
3. Phone Number
4. Email Address
5. Order Items and Details
6. Tracking Code and Name of Courier partner
7. IP Address from where order is placed
Above information is for delivery purpose and post-order support only. We save IP address to prevent continous fraudalent access to our system, and to prevent fake orders only. If you opt to receive our newsletter we might send occasional offers and updates to your email. We do not share this information with any third party, for any purpose whatsoever.
We do NOT save your Credit/Debit Card number, Net Banking ID/Password, Expiry Date, CVV Number and any other details associated with your credit/debit card or bank accounts.
We also collect "non-personal" information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. "Non-personal" information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website. We might use 3rd party tools for this purpose.
We use secure SSL (Secure Sockets Layer) technology to encrypt and send the information you enter to our database. We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions. Please note all payment transactions are handled by reputed Third-Party payment processors, and we do not save any information whatsoever related to your credit/debit/netbanking/cash cards/mobile banking accounts. Such transmission is also encrypted by payment processors with their own SSL certificates.